LEGAL REFERENCE

Your Privacy Matters to Us

We've built dewi 365 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia Compliant
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dewi 365 Your Privacy Matters to Us

How We Protect Your Information

dewi 365 collects and processes your personal information — name, email, phone number, payment details and account activity — to deliver our casino, slots and sportsbook services where local law permits. We use encryption to secure your data in transit and at rest. Your payment information for DANA, OVO, GoPay and QRIS transactions is handled by certified payment processors. We do not

sell your data to third parties. You can request access to, correction of, or deletion of your personal information at any time through your account settings or by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here

Email Support Send privacy concerns or data requests to our...
Live Chat Chat with our support agents directly from your...
Account Settings Manage your privacy preferences, communication choices and data...
PLATFORM TRUST SIGNALS

Privacy Standards We Follow

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.2 or higher encryption. Payment details are tokenized and never stored in plain text on our systems.

Payment Processor Compliance

DANA, OVO, GoPay and QRIS transactions route through PCI-DSS certified payment gateways. We audit processor security annually and maintain compliance documentation.

Data Retention Policy

We retain your account data for the duration of your membership plus seven years for regulatory compliance. Deleted accounts are purged within 90 days unless legal holds apply.

Third-Party Access

We share data only with payment processors, fraud prevention services and legal authorities when required by law. No marketing partners or data brokers receive your information.

Cookie & Tracking

We use session cookies to keep you logged in and analytics cookies to improve your experience. You can disable non-essential cookies in your browser settings anytime.

Policy Updates

We notify you of material privacy changes via email at least 30 days before they take effect. Your continued use of dewi 365 after notification means you accept the updated terms.

Consistency Across Our Policies

Terms of ServiceOur terms outline account rules, game rules and dispute resolution. Privacy policy and terms work together to define your full relationship with dewi 365.
Payment PolicyPayment policy covers deposit, withdrawal and transaction security. Privacy policy explains how we handle the personal data tied to those transactions.
Cookie PolicyCookie policy details every tracking technology we use. Privacy policy explains why we collect that data and how long we keep it.
Account SecurityAccount security guidelines show how to protect your login credentials. Privacy policy covers how we encrypt and store those credentials on our end.
Dispute ResolutionDispute policy outlines how we handle game and transaction complaints. Privacy policy ensures your dispute data is handled confidentially throughout the process.
Affiliate DisclosureIf you refer friends to dewi 365, affiliate policy governs commissions. Privacy policy explains how we use referral data and protect both your and your friend's information.
Jurisdiction NoticeAll policies reflect Indonesian legal requirements where applicable. Privacy policy specifically addresses data protection standards for supported regions.
QUICK SIGNAL

What Privacy Means in Your Account

01
Secure Login Your password is hashed and never stored in readable form. Two-factor authentication adds a second layer so only you can access your account and transaction history.
02
Payment Tokenization When you deposit via DANA, OVO, GoPay or QRIS, we don't store your payment credentials. Instead we store a secure token that lets you transact without re-entering details.
03
Transaction Privacy Your betting history, game sessions and withdrawal records are visible only to you and our compliance team. We never share transaction details with marketing partners or advertisers.
04
Email Preferences Control exactly what emails you receive — account alerts, promotions, policy updates or none at all. Change your preferences anytime in account settings without losing access.
05
Data Export Request a complete copy of your personal data in machine-readable format. We compile and deliver your information within 14 days at no charge.
06
Account Deletion Close your account and request permanent data deletion. We remove your information from active systems within 90 days while maintaining records required by law.

Privacy Policy Questions

We retain your data for seven years after account closure to comply with financial regulations and fraud prevention requirements. After seven years, your information is permanently deleted from our systems unless a legal hold or dispute is active.

Yes. Log into your account and go to Settings > Privacy > Data Access, or email our support team. We'll compile your complete data profile — name, email, phone, payment history, game activity and device information — and send it within 14 days.

No. We never sell your personal information. We share data only with payment processors, fraud prevention services and legal authorities when required by law. Your account details and betting history remain confidential.

Payment details are tokenized immediately — we store a secure code instead of your actual credentials. All transactions use TLS 1.2 encryption. Payment processors are PCI-DSS certified and audited annually for security compliance.

We maintain cybersecurity insurance and incident response protocols. If a breach occurs, we notify affected users within 72 hours with details of compromised data and steps to protect your account. We also report to relevant authorities where required by law.

Yes. Essential cookies (login, security) are required to use the platform. Non-essential cookies (analytics, marketing) can be disabled in your browser settings or through our Cookie Preferences panel. Opting out does not affect your account access.

Go to Settings > Account > Close Account and follow the prompts. Confirm your request via email. We delete your data from active systems within 90 days. Records required by law are retained separately and not linked to your account.